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Terms of Services

BPS-CRM - Terms of Use

BPS-CRM, A CUSTOMER RELATIONSHIP MANAGEMENT SERVICE, IS PROVIDED TO YOU OR THE ENTITY THAT YOU REPRESENT (hereinafter “You” or “Your”) BY ZEKI SOFTWARE SOLUTIONS PVT. LTD., ACCORDING TO THE FOLLOWING TERMS AND CONDITIONS (hereinafter “Terms”)IN ADDITION TO ZEKI SOFTWARE SOLUTIONS PVT. LTD. GENERAL TERMS OF SERVICE. USE OF BPS-CRM SIGNIFIES YOUR ACCEPTANCE OF THE TERMS AND GENERAL TERMS OF SERVICE. IF YOU DO NOT AGREE TO THE TERMS, DO NOT PROCEED OR USE BPS-CRM IN ANY MANNER.

Accessing BPS-CRM

BPS-CRM is a part of Zeki Software Solutions Pvt. Ltd.’s suite of online collaboration, business and productivity applications. You will be able to access BPS-CRM by using your Zeki account.

Administrator and Primary Contact

You will be the default administrator of the BPS-CRM account created by you. If you join a BPS- CRM account based on an invitation received from someone, such person will be the default administrator. An administrator of a BPS-CRM account may designate any number of users as administrators for such BPS-CRM account or revoke the administrator privileges of any user. There must always be a primary contact (and only one primary contact) for a BPS-CRM account who should also be an administrator. By default, the first administrator is the primary contact. An administrator may designate any other administrator as the primary contact. All communications in respect of a BPS-CRM account will be sent to the primary contact.

Mail Add-on for BPS-CRM

Mail Add-on for BPS-CRM (hereinafter “Mail Add-on”) allows you to fetch, view, compose and send emails from your BPS-CRM account. If the configuration of Mail Add-on for a user (hereinafter “Configuration”) is set as “record level” or “complete”, the emails fetched will be visible to other users of the BPS-CRM account according to the hierarchy set by the administrator and may persist as part of the BPS-CRM account. Once you set the Configuration as “record level” or “complete” and the Configuration is locked by the administrator, you will not be able to change it without an administrator’s permission.

Usage Limits for BPS-CRM

Zeki Software Solutions Pvt. Ltd. may prescribe usage limits based on the subscription plan chosen by You. You must make sure that Your usage is within the usage limits prescribed by Zeki Software Solutions Pvt. Ltd. in order to avail uninterrupted service. You understand that Zeki Software Solutions Pvt. Ltd. may restrict an activity if You reach the usage limit corresponding to such activity.

Modification of Terms of Use

Zeki Software Solutions Pvt. Ltd. reserves the right to modify BPS-CRM Terms of Use. Modifications to the Terms of Use are effective upon Your use of BPS-CRM subsequent to publication of such modification.